Refund Policy
Effective date: August 6, 2026
At Jesus Saves T-Shirt Soft Cotton Unisex Fit Casual Style Sizes S-3XL, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a straightforward refund and exchange policy.
1. 30-Day Return Window
You have 30 calendar days from the date your order was delivered to initiate a return for eligible items. To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it. It must also be in the original packaging with all tags attached.
2. How to Initiate a Return
To initiate a return, please contact our customer service team at support@jesussavestshirt.com. In your email, please include your order number, the item(s) you wish to return, and the reason for the return. Our team will review your request and, if approved, provide you with a Return Merchandise Authorization (RMA) number and instructions on how to send back your item(s).
Please do not send your purchase back to the manufacturer or without an RMA number, as it will not be processed.
3. Refund Method
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days. Please note that it may take some time for your bank or credit card company to post the refund to your account.
4. Return Shipping Costs
The customer is responsible for paying the shipping costs for returning their item(s). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will not be deducted from your refund unless the return is due to our error (e.g., damaged or incorrect item).
5. Non-Returnable Items
Certain types of items cannot be returned. These include:
- Items that have been worn, washed, or altered.
- Items not in their original condition or packaging.
- Personalized or custom-made items.
- Clearance or final sale items.
- Gift cards.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at support@jesussavestshirt.com within 7 days of delivery. Please provide your order number and clear photos of the damage or defect. We will gladly offer you a free replacement of the same item or a full refund, including any original shipping costs, at no additional cost to you. You may not be required to return the damaged or defective item.
7. Exchange Policy
If you wish to exchange an item for a different size or color, please follow the return process outlined above to return the original item. Once your return is approved and processed, you can then place a new order for the desired item on our website. This ensures you get the exact item you want as quickly as possible.
8. Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at support@jesussavestshirt.com.